At Alloy Care Centre we respect your privacy and we promise to:

  • Use your personal information only to provide you with the information you have requested or have agreed to receive
  • Keep your data safe and secure and process in a manner that abides by your wishes
  • Allow you to change your mind at any time about the communications you have signed up to receive
  • Only disclose your data to third parties for marketing purposes when you have said it is ok to do so.

Where your data is held

All data is held on secure servers in the UK, and will be stored under robust security measures.

We do not transfer your data outside of the European Economic Area, and we comply with the protection offered to you under the General Data Protection Regulations.

Information collected

We may collect any or all of the information you give us, depending on the type of transaction you enter into. This may include your name, address, telephone number and email address, together with data about your use of the website.

Other information may be needed from time to time in order to process a request; this may also be collected as indicated on the website.

Information use

The information collected is primarily used to perform the task for which you have visited our website.

In addition, personal information may be used for statistical analysis.

Your personal information will not be made available to any third parties without your express permission.

All data collected in the UK is held in accordance with the General Data Protection Regulations.

All reasonable precautions are taken to prevent unauthorised access to information held by Alloy Care Centre.

This safeguard may require you that you provide additional forms of identity should you wish to access information about yourself that is held by Alloy Care Centre.

Types of communication

By entering your email address you consent to receiving the particular piece of information you have requested, as well as allowing us to send you appropriate and useful communications.

This includes, but is not limited to:

  • Invitations to Alloy Care Centre events and webinars
  • Our latest assets (eg blog posts, guides, reports, infographics, videos and case studies) and promotional offers
  • We would also like to keep you informed of any charity events and initiatives in which we take part

If you are a customer of Alloy Care Centre you will also receive regular updates. These will include a monthly report on your account and any information relevant to the services we deliver.

You may withdraw consent or update your preferences at any time by emailing hello@wearejago.com. Alternatively you may opt to stop receiving emails by using the link in the footer of any email.

Data Security

When you give your personal data to Alloy Care Centre we will process and store that data in accordance with our responsibilities under the General Data Protection Regulations and other relevant legislation.

Your data will be kept securely.

In order to prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical electronic and managerial procedures to safeguard your personal data whilst in our care or the care of any outside suppliers with whom we may contract to process your data on our behalf.

Any outside suppliers are under strict contractual terms to mirror the security policies currently in place at Alloy Care Centre.

What we will and won’t do with your Data

All data that you supply will be processed in order to provide any service requested when you sign up on our website.

We will only use your personal data for the purposes you have permitted. We will not share it for marketing purposes outside of Alloy Care Centre unless you have given us permission to do so.

Links to other Websites

The Alloy Care Centre website may provide links to resources we believe to be useful.

These links will take you to websites operated by third parties who operate under different privacy policies.

Should you click one of these links you will be leaving the Alloy Care Centre website; we have no control over the destination site.

Notification of Changes

Alloy Care Centre will notify all members of any changes we make to our privacy policy.

If we make changes to our privacy policy, we will post such changes on this page so that you are always aware of how Alloy Care Centre uses your personal data.

Users have the right to ask Alloy Care Centre for a copy of the personal data held about you, and to request that Alloy Care Centre correct any inaccuracies in that information.

Accessibility

Alloy Care Centre aims to provide a friendly and accessible experience to all users.

We want all users to be able to access the information on this site.

If at any point you experience difficulty using this site please get in touch at hello@wearejago.com.  We will always endeavour to help you to access the information you need and welcome your feedback as to how we can improve our site in the future.

Recognised limitation

Whilst we strive to make this site accessible, there are some limitations.

Although we always aim to communicate as clearly as possible, some blog posts may be technical in nature and so will require a reasonable level of technical understanding.

Where third-party software solutions are used, for example hosted videos, we will aim to use services that provide a more complete accessibility offering, such as closed captioning.

Our technical approach

Wherever possible we follow the guidelines given by the W3C in the Web Content Accessibility Guidelines (WCAG) 2.0.

All content images used in this site include descriptive alternative text, using alt attributes.

Graphics which are purely decorative include empty alt attributes.

All forms on this site follow a logical tab sequence. Labels are associated with their respective input fields.

This website uses scripting to improve usability but it is possible to browse this website without scripting.

This website uses stylesheets for visual layout. If your browser or browsing device does not support stylesheets at all, the user of structured semantic markup will ensure the content of each page is still readable and clearly structured.